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Privacy Policy

 

Last Updated: March 26, 2025

The Florida PACE Funding Agency (“FPFA”, “we”, “us”, or “our”) is committed to protecting the privacy and security of visitors to our website and applicants to our programs. This Privacy Policy outlines how we use, maintain, and disclose information collected from users (each, a “User”) of the FPFA website, floridapace.gov.

Personal Identification Information

FPFA may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the site, fill out a form, subscribe to communications, or engage with other resources made available through the website. Users may be asked to provide, as appropriate, information such as their name, physical address, email address, phone number, property information, and/or financing-related details. We will collect such personal information only if it is voluntarily submitted. Users may choose to visit the site anonymously, but doing so may limit access to certain features or services.

Non-Personal Identification Information

We may collect non-personal identification information automatically when Users interact with the site. This may include technical data such as:

  • Browser type and version
  • Operating system and device type
  • Internet service provider
  • Referring pages or site behavior

This information helps us understand how visitors use the site and improve overall functionality.

Use of Cookies

Our website may use “cookies” to enhance User experience. Cookies are stored on the User’s device for record-keeping purposes and may track information about interactions with the site. Users can choose to configure their browser to refuse cookies or alert them when cookies are being sent. Please note that disabling cookies may affect site functionality.

How We Use Collected Information

We collect and use personal information for the following purposes:

  • To process PACE financing applications: Information submitted through the application form is used to determine program eligibility and facilitate financing.
  • To respond to inquiries or requests: Personal information may be used to follow up on questions or comments submitted through the site.
  • To manage communications: If a User opts in to receive updates, we may use their contact information to send periodic emails related to FPFA programs, services, or updates. Users may unsubscribe at any time via instructions included in each communication.
  • To improve services and user experience: Feedback and usage data help us improve website functionality and our service delivery.

Data Security

We adopt appropriate data collection, storage, and security measures to protect against unauthorized access, disclosure, alteration, or destruction of personal information submitted through our website.

Sharing of Personal Information

We do not sell, rent, or trade Users’ personal identification information. We may share aggregated demographic data not linked to personal identification information with partners or affiliates for program analysis and outreach purposes. In limited cases, we may engage third-party service providers to assist with activities such as newsletter distribution or data analysis, and such providers will be given access only to the information necessary to perform those services on our behalf.

Third-Party Websites

Our website may contain links to third-party sites. These external sites operate independently and have their own privacy policies. Florida PACE Funding Agency is not responsible for the content, policies, or practices of any linked site. Users are encouraged to review the privacy policies of any third-party site they visit.

Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page, with the revised date. Users are encouraged to review the policy periodically to stay informed about how we protect personal data.

Your Acceptance of These Terms

By using our website, you acknowledge and accept the terms of this Privacy Policy. Continued use of the site after changes are posted will be considered acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy or your data submitted to Florida PACE Funding Agency, please contact:

Florida PACE Funding Agency

  • Physical Address: 6650 Professional Pkwy STE 102, Sarasota FL 34240
  • Mailing Address: 4411 Bee Ridge Rd #134, Sarasota FL, 34233
  • Email: Info@FloridaPACE.gov
  • Phone: (850) 400-PACE